AI automation for the high-street businesses keeping Central Scotland running. We answer your phone, follow up on quotes, and keep your diary full — even when you’re on a job, with a client, or off the clock.
The AI assistant that connects to your phone line, answers calls, handles common questions, books appointments, follows up on quotes, asks for reviews, and quietly does the chasing you don’t have time for.
If you’re a one-to-twenty-person operation losing leads to bigger competitors who simply respond faster — this is for you.
The phone rings while you’re up a ladder, on a roof, or under a sink. By the time you ring back, the customer has already booked someone else.
Enquiries arrive in the evening, at weekends, between meetings. You can’t be everywhere — but a well-trained AI assistant can be the polite, accurate first response that wins the brief.
Each one runs in the background, plugs into the tools you already use, and pays for itself in saved time and recovered revenue.
Catches missed calls, web chats, and form enquiries — replies within 60 seconds, books the appointment, and hands you a clean summary in your inbox. Works while you sleep.
Every quote gets a polite nudge at 48 hours, 7 days, and 14 days — written in your tone, not a robot’s. Closes the deals that would otherwise quietly go cold.
Automatically asks happy customers for a Google review at exactly the right moment — after the job’s done, before they’ve moved on. Builds the social proof that quietly wins your next ten enquiries.
No menus. No press-1-for-this. Just a friendly, polite assistant who picks up, listens, and gets things done.
Customer dials your main number — no new lines needed.
Picks up instantly or after a set number of rings if you’d rather try first.
Talks naturally with the caller. Books appointments, answers FAQs, takes details — anything she’s trained for.
Details like name, number, and reason for calling arrive in your inbox within a minute.
Resolved calls end politely; anything outside scope is passed to you.
No technical jargon. No fifteen-page contracts. Cancel any time.
We sit down — in person, on the phone, or over a video call — and find exactly where leads are leaking out of your business right now.
No obligation, no sales pressure.We build, test, and connect to the tools you already use — your phone, Outlook or Gmail, WhatsApp Business, your CRM if you’ve got one.
You don’t need to learn anything new.Your phone keeps ringing — but the response, the follow-up, and the diary all run themselves. Your customers get a faster, smoother experience at the same time.
We monitor for the first month, free.
High Street AI is run from EH48, halfway between Edinburgh and Glasgow. After 25 years in IT and customer service — and hands-on work training the AI systems that are now changing every industry — I started this agency because I keep watching brilliant local firms lose business to bigger competitors who simply respond faster.
The technology to fix that is finally cheap enough for a one-van operation to afford. My job is to make it work for you — in plain English, with no jargon, no fifteen-page contracts, and a real human on the other end of the email.
A free 30-minute audit, no sales pressure, no obligation. I’ll show you the two or three biggest gaps and tell you honestly whether automation is the right fix.
